Operational Resilience

Operational Resilience
Subcategories: Resilience
Company Name: Genpact
Regions: Europe, North America, North Asia, South Asia, Southeast Asia

At Genpact, our operational resilience team is dedicated to transforming your bank into a proactive and responsive institution. Our experts specialize in identifying critical services and vulnerabilities, enabling the creation of robust plans to withstand and recover from operational threats. Through scenario planning, technology assessments, and incident response training, we ensure your bank continues serving clients seamlessly, even under pressure. We embed resilience into your business-as-usual (BAU) operations with extensive workflow automation solutions. Our out-of-the-box toolkit includes:

  • Resilience maturity model: Benchmark your bank’s resilience against industry best practices
  • Ready list of scenarios: Utilize pre-defined scenarios for thorough testing
  • Pre-built business service and resilience pillar mapping: Strategically align services and resilience pillars
  • Comprehensive IT recovery runbooks and playbooks: Access detailed guides for efficient recovery during disruptions

For more information, please visit us here

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